About CST

The Certification for Sustainable Tourism Program (CST) is a product of the Costa Rican Tourism Board (ICT). The CST was designed to differentiate businesses of the tourism sector, based on the degree to which they comply with a sustainable model of natural, cultural and social resource management. CST is regulated by the Costa Rican National Accreditation Commission and consist of a scale of 5 "leafs" (levels) of sustainable tourism achievement.

The CST's fundamental purpose is to make sustainability a practical and necessary reality within the context of the country's competitiveness in tourism, while looking to improve the way that natural and social resources are used, encourage the active participation of local communities and provide a new source of competitiveness within the business sector.

The CST is based on four areas which are:

Physical and biological relationship:

The CST evaluates the interaction between the business and the surrounding natural environment, and seeks to implement sustainable policies and programs, like the protection of the environment, among others.

Management services:

This involves the process by which, the business takes into consideration all internal and external elements of the tourist product in accordance with market tendencies and particular aspects of the country and communities where the operations are set up.

The client:

Efforts that management takes to encourage the client to participate in the implementation of the business's sustainability policies are evaluated.

Socio-economic realm:

Identification and interaction of the business with developing communities are evaluated, by looking at, for example, the degree to which tourism establishments respond to growth and development in the region, by generating employment and results that positively benefit the collective whole.

In MTA Travel Solutions we take commitments seriously, that is why we decided to become a sustainable and socially responsible company. In early 2008 we entered the CST certification process and later that year and got level 3, i.e. 3 leafs of sustainability. Due to our commitment and desire to excel in the 2012 revaluation we obtained one more level, i.e. 4 leafs of sustainability. In the 2016 revaluation we obtained the highest level, i.e 5 leafs and we will keep working to improve and for all the actors to see the benefits of tourism, always in balance with the environment and the society.

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