1- Reservations:

All reservations should be made in writing either by e-mail or fax according with the follow information:

Fax: (506) 221-3681 Phone: (506) 257-8166

E-mails: mikitur@racsa.co.cr | info@mikitravel.net

Web: www.mikitravel.net | www.vacations2costarica.com

2- Payments:

Payment in advance in USD is required for all arrangements. Miki Travel Agency will not be responsible for any bank or courier charges. If no date of payment is given in the correspondence the following terms apply:

INDIVIDUALS: Full payment due 25 days prior to arrival

GROUPS: 40 % deposit due 60 days prior to arrival and the balance due 30 days prior to arrival

If this final installment is not received when due, MIKI TRAVEL reserves the right to cancel the reservations

All payments may be made by Certificate Checks or Money Order draw on a International Bank. Checks should be made payable to “Agencia de Viajes Miki S.A.” or “Miki Travel Agency” and sent to any of these addresses:

Mailing address:

In Costa Rica

P.O.BOX 328-1007
San José, Costa Rica, Centro América

in the USA:

Sr. Enrique Feterman
Interlink 1217
P.O.BOX 25756
Miami, Florida 33102

Courier address:

2nd Avenue, between 22nd and 24th streets.
San José, Costa Rica, Centro América

Wire Transfer:

Payments may also be made by direct wire transfer to our agency. The International Bank of Miami ("TIBOM") was designated as the new payable through Bank in the United States of America for our checking accounts. Furthermore, TIBOM will be the recipient bank for the transferences of funds to be credited into our checking account. For the above mentioned reason, following are the correspondent instructions for remittances:

Transfer U$D_________ to the International Bank of Miami, NA; 2121 SW 3rd Avenue, 33129 Miami, Florida, USA. ( ABA address # 067001699)

For credit to account # 99000205906 of TransAmerica Bank & Trust Co, LTD, Bahamas

For further credit to sub - account 14306112706 of Mr. Enrique Feterman (General Manager of Miki Travel Agency)

Agency address:

2nd Avenue, between 22nd and 24th streets, San José, Costa Rica.

Each transfer bank has a cost and the total cost depends your local bank and transfer distance. You can not discount this total from your final total amount services.

MIKI TRAVEL AGENCY must be advised by e-mail or fax each time a wire transfer is sent with the name of the bank used, the deposit date, the deposit hour, the amount sent and what the payment is for. This is the only way we can trace these transfers.

4- Note About Prices

Prices are accurate and available at time of publication. MIKI TRAVEL reserves the right to alter quoted prices without notice to reflect changes in hotels fares, land services or tax increases.

5- Cancellation Policy

Any cancellation submitted to MIKI TRAVEL AGENCY by the buyer must be in writing and signed by the buyer. MIKI TRAVEL AGENCY will not refund any cancellations made within 15 days or less before the date of arrival of the client. Exceptions are made under management consent.

We reserve the right to cancel any tour or package due to insufficient sign-up. In this case a full refund will be given, but MIKI TRAVEL AGENCY will not be responsible for additional expenses incurred by the preparation of the tour or the package. We recommend that participants purchase short-term travel insurance that covers baggage loss, accidents and trip cancellations among others. MIKI TRAVEL AGENCY offers this service, just let us know if you are interested.

6- Responsibility

MIKI TRAVEL AGENCY is a recognized tour company and acts only as an agent for the clients in reference to their trip, whether by car, by motor coach, by railroad, by boat or by plane. MIKI TRAVEL AGENCY assumes no liability during such travel in case of injury, damage, loss, accident, delay or irregularity which may occur by defects on any vehicle or for any reason whatsoever, or for the acts of any company or person related to the passenger that are in charge of the arrangements of the tour.

MIKI TRAVEL AGENCY cannot be held responsible for losses or additional expenses due to delay, hotel or airline irregularities, sickness, bad weather or any changes in the tour schedule. MIKI TRAVEL AGECNY does not take responsibility for changes and cancellations of affiliated companies used to provide services.

MIKI TRAVEL AGENCY reserves the right to make reasonable changes or substitutions in the itineraries when it is considered necessary or obligatory. The luggage always will travel under the care and responsibility of its owner.

No refund can be made for unused hotel rooms, meals, sight-seeing trips, tours or any other service.

Note: When other individuals or companies are used to provide services, their insurance payment and cancellation policies will apply.

7- Conduct

MIKI TRAVEL reserves the right to require any individual to withdraw from any tour or package at any time, if the company deems his acts or conduct detrimental to, or not compatible with the interest, harmony, comfort or welfare of the tour as a whole.

8- Health Problems

Persons with medical problems should make them know to MIKI TRAVEL in the reservation moment. We reserve the right to disqualify anyone at any time during the tour or package if it is felt that the individual is physically incapable and/or if that individuals continued participation will jeopardize the safety of the group or handicap the normal functioning or scheduling of the tour or package. MIKI TRAVEL assumes no responsibility for special arrangements necessary or problems experienced for and/or by passengers physically unable to participate in the planned activities.